1.0 The Organisation

• 1.1 Philosophy Purpose and Values Policy

• 1.2 Organisational Structure Responsibilities and Accountablilities Policy

• 1.3 Incorporation Compliance Requirements Policy

• 1.4 Membership Policy

• 1.5 Annual Report Policy

• 1.6 Code of Ethics and Conduct Policy

• 1.7 Privacy Policy

• 1.8 Confidential Information Policy

• 1.9 Child Safe Policy

2.0

• 2.1 Board Mgmt Committee Role and Responsibilities Policy

• 2.2 Mgmt Committee Structure and Appointment Policy

• 2.5 Conflicts of Interest Policy

• 2.6 Duties of Mgmt Committee Members Policy

• 2.7 Management Committee Meeting Policy

• 2.8 Board Performance Appraisal Policy

3.0

• 3.1 Leadership Continuity Accountability Policy

• 3.2 Senior Staff Positions Policy

• 3.3 Delegations of Authority Policy

• 3.4 Internal Reporting Policy

• 3.5 Policy Development and Approval Policy

• 3.6 Staff and Team Meetings Policy

• 3.7 Internal Audit Procedures Policy

• 3.8 Quality Management Policy

• 3.9 Continuity of Supports Policy

4.0

• 4.1 Strategic Planning Policy

5.0

• 5.1 Harassment and Bullying Policy

• 5.10 Recruitment and Selection Policy

• 5.11 Staff Induction Policy

• 5.12 Staff Volunteer Grievance Complaints Disputes Policy

• 5.13 Managing Unsatisfactory Work Performance Policy

• 5.14 Performance Management and Review Policy

• 5.15 Staff Development and Training Policy

• 5.16 Alcohol Drugs Smoking in Workplace Policy

• 5.17 Work Related Travel and Expenses Policy

• 5.18 Diversity and Cultural Inclusion Policy

• 5.2 Workforce Development and Planning Policy

• 5.20 Home Visit Policy

• 5.21 Workplace Dress Code Policy

• 5.22 Personal Carer's Compassionate Leave Policy

• 5.23 Annual Leave and Leave Without Pay Policy

• 5.24 Long Service Leave Policy

• 5.25 Flexible Working Arrangements Use of Hours Bank Policy

• 5.26 Gifted Leave Policy

• 5.27 Salary Packaging Policy

• 5.28 Emergency Response Policy

• 5.29 Infectious Diseases CoVID-19 Policy

• 5.3 EEO Equity and Diversity Policy

• 5.4 Flexible and Supportive Work Practices Policy

• 5.5 Work Health and Safety Policy

• 5.6 Critical Incidents Policy

• 5.7 Summary Employment Conditions Policy

• 5.8 Staff Position Descriptions Policy

• 5.9 Professional Ethics and Conduct Policy

6.0

• 6.2 Financial Management Policy

• 6.3 Budget Management and Monitoring Policy

• 6.4 Annual Audit Policy

• 6.5 Asset Management Policy

• 6.6 Procurement Policy

• 6.7 Project Budgets and Acquittals Policy

• 6.8 Expenditure of Funds Policy

8.0

• 8.3 Rubbish Recycling Policy

• 8.4 Energy Conservation Policy

9.0

• 9.10 Duty of care and Mandatory Reporting Policy

• 9.11 Client Rights Policy

• 9.12 Case Management Policy

• 9.13 Client participation Social Inclusion Policy

• 9.14 Client Assessment and Review Policy

• 9.15 Client Staff Safety Security Policy

• 9.16 Client Decision Making and Choice Policy

• 9.17 Client Transition or Exit from the Service Policy

• 9.18 Managing Challenging Behaviours Policy

• 9.19 Providing Client Advocacy and Support Policy

• 9.2 Service Information

• 9.20 Interagency Service Coordination and Process for Addressing Disagreements Policy

• 9.21 Client Family Decision Making Disagreement Process Policy

• 9.22 Fee Policy

• 9.23 Person Centred Approach Policy

• 9.24 Service Agreements with Clients (NDIS Participants) Policy

• 9.25 Managent of Client Money and Property Policy

• 9.3 Access to Services Policy

• 9.4 Intake and Referral Policy

• 9.7 Client Records Policy

• 9.8 Client Feedback Policy

• 9.9 Managing Complaints Policy

10.0

• 10.1 Risk Management Policy

• 10.2 Monitoring Legal Compliance Policy

• 10.3 Managing Contracts Funding Agreements Policy

• 10.4 Intellectual Property Policy

• 10.5 Insurance Management Policy

• 10.6 Working with Children Check Compliance Policy

11.0

• 11.1 Information Technology Policy

• 11.2 Publications and Newsletters Policy

• 11.3 Website Policy

• 11.6 Access to Confidential Information Policy

• 11.7 Use of Internet and Email Policy

• 11.9 Use of Social Media Policy

12.0

• 12.1 Representing the Organisation Policy

• 12.4 Media Policy

13.0

• 13.1 Office Reception and Messaging Policy

• 13.4 Filing and Records Management Policy

• 1a Confidentiality Privacy and Dignity Procedure

• 2a Roles and responsibilities of the Management Committee Procedure

• 2b Conflict of Interest Procedure

• 5a Roles and Responsibilities of Staff within the HECIS Structure

• 5c Staff Volunteer Grievance Complaints and Disputes Procedure

• 9a Client Family Complaints Procedure

• 9b Individual Service Planning Procedure

• 9c Entry Procedure for HECIS Referral

• 9d Client Decision Making Procedure

• 9e Implementing a Program for Children with Challenging Behaviours Procedure

• 9f Implementing a Program for a Child with ASD or Delays in Communication Play and Social Skills procedure