1.1 Philosophy Purpose and Values Policy

1.2 Organisational Structure Responsibilities and Accountablilities Policy

1.3 Incorporation Compliance Requirements Policy

1.4 Membership Policy

1.5 Annual Report Policy

1.6 Code of Ethics and Conduct Policy

1.7 Privacy Policy

1.8 Confidential Information Policy

1.9 Child Safe Policy

2.1 Board Mgmt Committee Role and Responsibilities Policy

2.2 Mgmt Committee Structure and Appointment Policy

2.5 Conflicts of Interest Policy

2.6 Duties of Mgmt Committee Members Policy

2.7 Management Committee Meeting Policy

2.8 Board Performance Appraisal Policy

3.1 Leadership Continuity Accountability Policy

3.2 Senior Staff Positions Policy

3.3 Delegations of Authority Policy

3.4 Internal Reporting Policy

3.5 Policy Development and Approval Policy

3.6 Staff and Team Meetings Policy

3.7 Internal Audit Procedures Policy

3.8 Quality Management Policy

3.9 Continuity of Supports Policy

4.1 Strategic Planning Policy

5.1 Harassment and Bullying Policy

5.10 Recruitment and Selection Policy

5.11 Staff Induction Policy

5.12 Staff Volunteer Grievance Complaints Disputes Policy

5.13 Managing Unsatisfactory Work Performance Policy

5.14 Performance Management and Review Policy

5.15 Staff Development and Training Policy

5.16 Alcohol Drugs Smoking in Workplace Policy

5.17 Work Related Travel and Expenses Policy

5.18 Diversity and Cultural Inclusion Policy

5.2 Workforce Development and Planning Policy

5.20 Home Visit Policy

5.21 Workplace Dress Code Policy

5.22 Personal Carer's Compassionate Leave Policy

5.23 Annual Leave and Leave Without Pay Policy

5.24 Long Service Leave Policy

5.25 Flexible Working Arrangements Use of Hours Bank Policy

5.26 Gifted Leave Policy

5.27 Salary Packaging Policy

5.28 Emergency Response Policy

5.29 Infectious Diseases CoVID-19 Policy

5.3 EEO Equity and Diversity Policy

5.4 Flexible and Supportive Work Practices Policy

5.5 Work Health and Safety Policy

5.6 Critical Incidents Policy

5.7 Summary Employment Conditions Policy

5.8 Staff Position Descriptions Policy

5.9 Professional Ethics and Conduct Policy

6.2 Financial Management Policy

6.3 Budget Management and Monitoring Policy

6.4 Annual Audit Policy

6.5 Asset Management Policy

6.6 Procurement Policy

6.7 Project Budgets and Acquittals Policy

6.8 Expenditure of Funds Policy

8.3 Rubbish Recycling Policy

8.4 Energy Conservation Policy

9.10 Duty of care and Mandatory Reporting Policy

9.11 Client Rights Policy

9.12 Case Management Policy

9.13 Client participation Social Inclusion Policy

9.14 Client Assessment and Review Policy

9.15 Client Staff Safety Security Policy

9.16 Client Decision Making and Choice Policy

9.17 Client Transition or Exit from the Service Policy

9.18 Managing Challenging Behaviours Policy

9.19 Providing Client Advocacy and Support Policy

9.2 Service Information

9.20 Interagency Service Coordination and Process for Addressing Disagreements Policy

9.21 Client Family Decision Making Disagreement Process Policy

9.22 Fee Policy

9.23 Person Centred Approach Policy

9.24 Service Agreements with Clients (NDIS Participants) Policy

9.25 Managent of Client Money and Property Policy

9.3 Access to Services Policy

9.4 Intake and Referral Policy

9.7 Client Records Policy

9.8 Client Feedback Policy

9.9 Managing Complaints Policy

10.1 Risk Management Policy

10.2 Monitoring Legal Compliance Policy

10.3 Managing Contracts Funding Agreements Policy

10.4 Intellectual Property Policy

10.5 Insurance Management Policy

10.6 Working with Children Check Compliance Policy

11.1 Information Technology Policy

11.2 Publications and Newsletters Policy

11.3 Website Policy

11.6 Access to Confidential Information Policy

11.7 Use of Internet and Email Policy

11.9 Use of Social Media Policy

12.1 Representing the Organisation Policy

12.4 Media Policy

13.1 Office Reception and Messaging Policy

13.4 Filing and Records Management Policy

1a Confidentiality Privacy and Dignity Procedure

2a Roles and responsibilities of the Management Committee Procedure

2b Conflict of Interest Procedure

5a Roles and Responsibilities of Staff within the HECIS Structure

5c Staff Volunteer Grievance Complaints and Disputes Procedure

9a Client Family Complaints Procedure

9b Individual Service Planning Procedure

9c Entry Procedure for HECIS Referral

9d Client Decision Making Procedure

9e Implementing a Program for Children with Challenging Behaviours Procedure

9f Implementing a Program for a Child with ASD or Delays in Communication Play and Social Skills procedure